Frequently ~
Asked Questions
If you have other burning questions we weren’t able to address here, feel free to email.
General ~
If you are looking to achieve a fabulous natural-looking complexion with a streak-free application, you should select one of our amazing Self Tanning Mousses.
If you are seeking for something more gradual and subtle, you should select our Self Tanning Lotion. Ultra-nourishing and lightweight, our Self Tanning Lotion will offer you a luminous tan.
All JETSETSUN products are 100% vegan and cruelty-free.
JETSETSUN self tanning products can be rinsed off after 6 hours, but for a deeper tan we advise avoiding showering, swimming, and perspiring for 6 to 10 hours to allow your tan to develop fully on the skin.
DHA (Dihydroxyacetone) is the active ingredient in most sunless tanning products. It is a sugar molecule which is naturally-derived from the beets or the sugar cane. This ingredient reacts to the amino acids on the surface of the skin to simulate a tan. The intensity of the final tan will depend on the strength of DHA contained within the product.
Orders ~
Your order will be processed and shipped within one (1) to two (2) business days following its reception.
All returns must be pre-approved by JETSETUN and the shipping fees for returning products are at the customer’s charge. If you want to return products or a full order, you must contact us at info@jetsetsun.com. A return address will then be provided as well as a return authorization number. The products returned without a valid authorization number will be refused and returned to you at your expense.
Sealed and unused products can be returned in the thirty (30) days following the purchase date. All returned products must be in their original packaging. Products that have been altered, opened or damaged will not be accepted.
Please contact the JETSETSUN team within forty-eight (48) hours following the reception of the order at info@jetsetsun.com. JETSETSUN will then communicate with you in order to modify your order and establish afferent terms.